Why is Employee Feedback Important to the Health of Your Business?

As a manager, it’s your job to give employees feedback to help them perform at optimal levels. When it’s positive words, the conversation is easier and more natural. But giving constructive criticism can feel awkward and uncomfortable. It’s why so many managers avoid it altogether and stay silent. However, this can lead to a further… Read More »

Tips for Constructing an Appealing Job Offer

Hiring top talent is your ticket to building a strong team. However, to do that, you need to make your offer appealing. Even with unemployment higher due to the COVID-19 pandemic, leading candidates are still in demand. It’s why you need to make sure your offer is more than competitive, but stands out among others.… Read More »

Leadership Tips That Can Help Reduce Unnecessary Turnover

In a perfect world, you’d keep your top employees without having to worry about them leaving. In reality, retention is an issue for every company. When it happens, it can cost you in the form of lower morale, reduced productivity, unhappy customers, and a hit to profits. In fact, according to a Gallup survey: “The cost… Read More »

2021 Top Hiring Strategies

It’s a New Year, one that looks completely different than this time last year. Are you prepared to manage your way through it with the right team in place? If you’re getting ready to hire for it, make sure you’re factoring in different strategies that will help you maximize your recruiting success. Here are a… Read More »

Are You Listening to Respond or Listening to Understand?

You give employees a chance to voice their ideas and opinions. You also ask for feedback and inquire about questions and concerns. But are you actually listening to what they’re saying? Or are you preparing your response? If it’s the latter, you’re missing out on an opportunity create a deeper, trust-based relationship with your team;… Read More »

Create Excitement for Your Team and the New Year Ahead!

The New Year is here and one of the worst periods in our history is hopefully starting to move behind us. Now’s a good time to hit the reset button and refocus your team. How can you boost morale and engage your staff after such a difficult season? Here are some steps to consider: Reconnect… Read More »

Make This New Year About New Opportunities

This last year has been a challenging one for everyone. Now that it’s over, it’s important to continue to look ahead to new opportunities, particularly for your employees. When you focus on creating meaningful experiences for them, you’ll not only help them expand their knowledge base and skill set but better support your company and… Read More »

Why Are Referrals Often the Best Hires?

Finding the right people for your open positions is always a challenge. There’s a lot to consider when you’re searching and a lot on the line. When you post a job, you’ll often get flooded with applications, many from those who aren’t even a fit. Is there a better way to connect with more qualified… Read More »

3 Ways to Adapt Your Hiring Process for a Changing Economy

This year has been unlike any other. The COVID-19 pandemic has completely changed the way companies recruit, hire, and employ individuals. The biggest shift is the move towards remote. Meetings are online, work is done at home, and the hiring process must adapt in order to remain relevant. How can you find strong candidates in… Read More »

Tips to Tell if Your Candidate Has Excellent Customer Service Skills

All positions are important in your company, but some are mission-critical. One that falls into this category is customer service. If your customers aren’t happy, they’ll find another company to do business with. Your bottom line will suffer, as will employee morale. That’s why it’s vital to hire customer service representatives who are a cut… Read More »