As a manager, it’s your job to give employees feedback to help them perform at optimal levels. When it’s positive words, the conversation is easier and more natural. But giving constructive criticism can feel awkward and uncomfortable. It’s why so many managers avoid it altogether and stay silent. However, this can lead to a further… Read More »
Hiring top talent is your ticket to building a strong team. However, to do that, you need to make your offer appealing. Even with unemployment higher due to the COVID-19 pandemic, leading candidates are still in demand. It’s why you need to make sure your offer is more than competitive, but stands out among others.… Read More »
In a perfect world, you’d keep your top employees without having to worry about them leaving. In reality, retention is an issue for every company. When it happens, it can cost you in the form of lower morale, reduced productivity, unhappy customers, and a hit to profits. In fact, according to a Gallup survey: “The cost… Read More »
It’s a New Year, one that looks completely different than this time last year. Are you prepared to manage your way through it with the right team in place? If you’re getting ready to hire for it, make sure you’re factoring in different strategies that will help you maximize your recruiting success. Here are a… Read More »
You give employees a chance to voice their ideas and opinions. You also ask for feedback and inquire about questions and concerns. But are you actually listening to what they’re saying? Or are you preparing your response? If it’s the latter, you’re missing out on an opportunity create a deeper, trust-based relationship with your team;… Read More »
The New Year is here and one of the worst periods in our history is hopefully starting to move behind us. Now’s a good time to hit the reset button and refocus your team. How can you boost morale and engage your staff after such a difficult season? Here are some steps to consider: Reconnect… Read More »
This last year has been a challenging one for everyone. Now that it’s over, it’s important to continue to look ahead to new opportunities, particularly for your employees. When you focus on creating meaningful experiences for them, you’ll not only help them expand their knowledge base and skill set but better support your company and… Read More »
This year has been unlike any other. The COVID-19 pandemic has completely changed the way companies recruit, hire, and employ individuals. The biggest shift is the move towards remote. Meetings are online, work is done at home, and the hiring process must adapt in order to remain relevant. How can you find strong candidates in… Read More »
All positions are important in your company, but some are mission-critical. One that falls into this category is customer service. If your customers aren’t happy, they’ll find another company to do business with. Your bottom line will suffer, as will employee morale. That’s why it’s vital to hire customer service representatives who are a cut… Read More »
In the past, PPE was used solely in certain settings, such as health care, construction, and warehouse work. Today, it’s essential for businesses, schools, and organizations of all shapes and sizes to stay open. As a result, there’s often shortages of certain items, ranging from masks and gloves to gowns and more. If you don’t… Read More »